Welcome to Mount Chambers Surgery
Help us to protect our staff and other patients by visiting the surgery ONLY if you have been asked to do so by our staff or you are a dispensing patient who has medication to collect. We are unable to deal with queries face-to-face. All queries should be made by telephoning the surgery or via email. Please click on the contact details tab for more details.
In line with updated Government Guidelines we are only offering telephone consultations. If, after your telephone consultation, the Doctor feels that you need to be seen face-to-face you will be offered an appointment either later in the day or the following day. This will also include patients who have already been in contact with NHS 111 and been referred back to the surgery.
We have removed all online booking appointments at this time as we are unable to triage patients that are using this system. We will regularly review the situation and these will be reinstated once the situation has improved.
We ask patients for their support and understanding during this time.
For any patients who are concerned the first thing you should do is visit the nhs.uk website which contains all the latest information on Coronavirus, this is updated on a regular basis. Click on the link below to take you directly to the website :-
PLEASE CLICK ON ONLINE SERVICES (UNDER QUICK LINKS) TO ACCESS REPEAT PRESCRIPTION ORDERING.
All repeat prescriptions must continue to be requested at the usual time and you will only be given one months' supply as usual. NHS England guidelines state that we are unable to issue more than your usual supply at this time.
If you have a question about your medication please telephone our dispensary or email email@example.com. If you have already ordered your medication this will be being processed so there is no need to call to check. Please do not ring or visit the surgery just to check if your prescription is ready as we are experiencing high call volumes at this time and this prevents others from getting through. Thank you.
OUT OF HOURS SERVICES ARE STILL RUNNING
please contact reception on 01376 553415
for further information on appointments available
(Site updated 31/03/2020)