Appointments Information -
How To See Your Doctor
Appointments can be made by calling 01376 553415. We ask that you try to make an appointment in advance whenever possible. Advanced appointments are available to book online (subject to availability). Please remember to make a separate appointment for each person seen. A brief description of the problem will need to be given (please see note below). Emergency appointments are available for new urgent problems only. Patients will suffer if the system is abused. If you cannot keep an appointment it is important that you please let us know as soon as possible so that we may offer the appointment to another patient. You can email reception on firstname.lastname@example.org to cancel a pre-booked appointment.
Booking Appointments by telephone
When you contact the surgery to arrange an on the day appointment, you will be offered a telephone appointment to speak to a doctor the same day while appointments are still available. If it is for a new urgent problem and an appointment is needed on the day and all the appointments are booked you will be booked in for a telephone consultation with the Duty Doctor (note this is only for any new, emergency conditions).
We do have pre-bookable telephone appointments for Doctors, Registrars, Nurse Practitioners, Practice Nurses and the Clinical Pharmacist for those of you who want to plan ahead.
The routine management of checking contraception, asthma, high blood pressure and diabetes will be streamlined. These appointments will be held with our Nurse Practitioners, Practice Nurses or Healthcare Assistants. Some of these appointments are also available via telephone consultation.
Dr Ghosh, Dr Nissanthan, Dr Guhasuthan and Dr Granger's rooms are upstairs. If you have a face to face appointment, and are unable to manage the stairs, please let us know at the time of booking and we can arrange for the Doctor to see you downstairs.
Please note when you make an appointment you will be asked by a member of the Reception Team for a brief reason for making the appointment. The reception team are trained to ask certain questions and are bound by the same confidentiality rules as Doctors. This has been requested by the Doctors so that they can ensure all patients receive the appropriate level care and direct patients to see the most appropriate clinician.