Please note we are extremely busy at present and therefore there may be delays in answering your phone calls, please bear with us at this time. Many Thanks.
THE SURGERY WILL BE CLOSED FOR STAFF TRAINING ON THE FOLLOWING DATES BETWEEN 12.00 - 18.30. IF YOU NEED MEDICAL ATTENTION DURING THESE TIMES PLEASE CONTACT NHS 111:-
WEDNESDAY 31ST MARCH 2021
Mount Chambers Surgery
To access online services please click under Quick Links.
In line with Government Guidelines we are offering Doctor telephone and video consultations in the first instance. If, after your telephone consultation, the Doctor feels that you need to be seen face-to-face you will be offered an appointment either later in the day or the following day. This will also include patients who have already been in contact with NHS 111 and been referred back to the surgery.
We have removed all online booking appointments at this time as we are unable to triage patients that are using this system. We will regularly review the situation and these will be reinstated once the situation has improved.
We ask patients for their support and understanding during this time.
Telephone Did Not Answer Policy
For any patients who are concerned about Covid-19 the first thing you should do is visit the nhs.uk website which contains all the latest information, this is updated on a regular basis. Click on the link below to take you directly to the website :-
Our Practice is now part of My Care Record - supporting the delivery of joined up care. Please click on No. 13 to the right under Further Information or click on the website link below:-
Mental Wellbeing Support & Info Essex
Carer Support Dementia
Covid-19 support for parents when child unwell
PLEASE CLICK ON ONLINE SERVICES (UNDER QUICK LINKS) TO ACCESS REPEAT PRESCRIPTION ORDERING.
If you have a question about your medication please telephone our dispensary between 10.00 & 11.30 a.m. or 4.30 & 5.30 p.m.
The easiest way to order repeat medicationis through the Doctor Link App. Or you can email your repeat prescription requests to:- firstname.lastname@example.org, via our online service and by posting request slips through the front door. If you have already ordered your medication this will be being processed so there is no need to call to check, this will be ready in 3 working days. Thank you.
If ordering repeat prescribtions online, if you are due a medication review your repeat medication may not be available to be selected, in this case please use the comments box to order your medication and you will be given one further month. Please then contact reception to book a medication review. Your medication will not just be stopped but may be put on a shorter repeat until you have received your medication review.
OUT OF HOURS SERVICES ARE AVAILABLE WEEKENDS
please contact reception on 01376 553415 for further information
or to book direct
please call 01245 398055
(Site updated 10/05/2021)