Good, safe medical practice means that patients should request repeat prescriptions in writing and to give patients more options to do this, the following systems can be used.

• Post your written request or the order form attached to the right hand side of your prescription appropriately ticked through the front entrance door.
• Send a written request or order form in the post (enclose a stamped addressed envelope if you wish to have the prescription sent back to you).
• Email your request to repeats.mchambers@nhs.net
• Click on the order your repeat prescriptions tab at the top of this page if you have set up online access.
• Order via the NHSApp

When you email or use the form on this page we will need your name and address and computer number if known, full details of medication needed i.e. name and strength of medication.

In all cases you will need to allow 3 working days for collection of medication and prescriptions.

Please note reception are unable to help with medication queries you will need to choose the option for Dispensary during their telephone opening hours.

The telephone line to the dispensary will be open from 10:00 – 11:30 and 16:30 – 17:30 Monday to Friday, as we do appreciate that some elderly and housebound patients will be unable to request their prescriptions other than by telephone. To assist them the telephone line 01376 553320 will be open during the above hours.

PLEASE NOTE: We are able to supply medication direct from our in-house dispensary for patients living in surrounding villages.  Please ask at Dispensary if you are eligible and would like to sign up to collect all your prescription medication direct from us.  

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.