Samaritans are a registered chairty aimed at providing emotional support to anyone in emotional distress, struggling to cope or at risk of suicide. They are available day or night for those who need someone to listen without judgement or pressure.

Samaritans is not only for the moment of crisis, they are there to help take action to prevent crisis by giving people ways to cope and the skills to be there for others. They encourage, promote and celebreate those moments of connection between people that can save lives, offer listening and support to people and communities in times of need. 

They offer you a safe place to talk at anytime you like, in your own way about what is causing you emotional distress.

You can talk to someone via:

• Phone - 116 123 (Calls are free from both landlines and mobiles)
• Writing a letter
• By email - jo@samaritans.org 
• Self-help app - Create an account | Samaritans Self-Help
• Finding a branch 

Samaritans can help support you if you are having a difficult time, struggling to cope, provide support groups for those bereaved by suicide and support for those at risk of suicide/are feeling suicidal.

They also provide support to those who are worried about someone else, if you think it is an emeregncy, you are supporting someone with suicial thoughts and give advise on how to support someone you are worried about.

The Samaritans also support workplaces, schools, in prisions, in the military and in health and care with a range of programmes.

When you call:

If you phone, a volunteer will answer and greet you telling you have reached Samaritans and will be asked how they can help you?

You will talk and they shall listen, they will help you talk through any concerns, worries and troubles and give you the space to be yourself. They shall focus on your thoughts and feelings, they may ask some questions to help you explore how you are feeling.

They won't tell you what you should do, no decisions shall be made for you, their advice or opinions are not important for the call.

Calls are free, their number shall not appear on any phone bill statements.

If you write to them:

They will respond within 7 days.

When you e-mail:

They aim to respond within 24 hours.

If visiting a branch:

Please check your local branchs opening times 

Find your nearest Samaritans branch | Branch Finder | Samaritans