Southend, Essex and Thurrock Children and Adolescent Mental Health Service (SET CAMHS)
How to get in touch and refer
A young person living in Southend, Essex and Thurrock can access SET CAMHS services in two different ways:
- By a referral to via your GP, teacher, school nurse or any other professional
- By self-referral – which means parents or young people can call their central phone number for all of their services or use the online referral form and get the help and advice that you need straight away.
Call 0800 953 0222 9am-5pm, Monday to Friday to be put through to their Single Point of Access (SPA) team and seven locality teams across Southend, Essex and Thurrock
For out of hours and weekend Crisis Support Service, please call NELFT Mental Heatlh Direct on 0800 995 1000 to be put through to immediate crisis support help
For all general enquiries, please call 0800 953 0222
For all referral emails, please email: SET-CAMHS.referrals@nelft.nhs.uk
How the process works
- Referrers seeking advice will be contacted within 24 hours of the initial request
- Referrals to the Single Point of Access (SPA) team will be reviewed daily, screened within two working days and responded to once allocated to the locality team
- All referrals will be prioritised according to the presenting clinical need and level of risk
- All assessments aim to take place within 18 weeks
- All consultant and non-consultant led treatment aims to start within 18 weeks of the referral.